Jumbo plane mark JumboSIM
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Talk to a person

Tell us what is happening and we will answer by email, usually within a day. If you have an order, the link we sent you fills in the details for us.

Two things that fix most problems

  1. Turn Data Roaming ON for the JumboSIM line. It is off by default and nothing works without it. This costs you nothing — roaming charges come from your home carrier, and this is not your home carrier.
  2. Set Cellular Data to the JumboSIM line. Leave your own number as the default for calls and texts.

Still stuck, or it is something else? The form is below.

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